Frequently Asked Questions
1. What are your opening hours?
Our latest opening hours can be found here.
2. Is Butterfly World wheelchair accessible?
Yes, Butterfly World is fully accessible for wheelchair users.
3. Can I bring my dog?
Only guide or assistance dogs are allowed inside Butterfly World.
4. Is there a café on-site?
While we don’t have a café on-site, there is a café nearby in Preston Park, just a short walk away.
5. Do you offer discounts for carers?
Yes, disabled visitors can bring one carer for free. Additional carers will be charged at the concession rate of £4.50.
6. Can we book online?
No, we do not accept online bookings for general admission. Tickets are purchased on arrival and last for the full day, allowing you to come in and out as much as you like until the last entry time.